Date: September 18, 19 and 20, 2019
Location: Las Vegas, NV
IICRC Continuing Education: N/A
Introduction to Rug Care (On Demand)Regular price $250.00
Location: Digital On Demand
IICRC Continuing Education: 6 credit hours
Past Dates: 2019/12, 2019/09, 2019/02, 2018/09, 2018/06, 2017/10, 2017/05, 2016/08, 2016/02, 2015/08, 2015/02, 2014/10
ARCS's Introduction to Rug Care course is designed to increase student’s knowledge at a fraction of the cost of other formal education programs. Geared towards employees and those new to the industry, the Introduction to Rug Care course gives students the information they need to make informed cleaning decisions and speak confidently with customers about the cleaning process.
Not simply an online textbook, this is a virtual class in every sense of the word. A live teacher guides a small group of students through the curriculum, answering student’s questions as they arise. Divided into four sessions lasting 80 minutes each, the cleaning process, rug fibers, basic cleaning chemistry and basic rug ID are all presented in ways that everyone can understand. A review test is sent following each session which students may use to evaluate their understanding of the material presented.
Member Price: $150; Nonmember Price: $225
If you have any questions, please contact email@example.com.
The basic outline of the course is as follows:Session One – The Cleaning Process
Reviews the basic steps in a “best practice” rug cleaning, why we do them and some of the most common prevailing methods in application today. While pros and cons of each method are discussed, editorial content is kept out.
Covers the basics of the most common fibers and chemicals encountered in area rug care. Topics are discussed generically, avoiding favoritism and bias.Fibers
A general discussion of tufted rugs and their specific cleaning needs and concerns is followed by a survey of the most common types of tufted rugs encountered, how to identify them and their specific cleaning needs and concerns. We finish covering the most common specialty rugs a cleaner will encounter.
Picks up where we left off. We start with Machine-made rugs and cover how to tell them from handmade rugs. While handmade rug ID is not discussed, students are introduced to the basics of where they are made, different construction techniques and the terminology used, building a foundation for future classes.
About the instructor - Armen Dohanian: is a fourth generation rug cleaner. His family owns a 100 + year old rug cleaning and restoration business in Boston, Massachusetts. Involved in rug cleaning from an early age, Armen is currently vice-president of operations at the Oriental Rug Cleaning Company in Dallas, TX, a 103 year old, “full-service” rug cleaning and restoration company. Mr. Dohanian is an ARCS Certified Rug Specialist (CRS), a certified Master Rug Cleaner and a Woolsafe North America "Fiber Care Specialist" as well as a member of the International Society of Appraisers.
Effective Communication for Rug Cleaners Course (On Demand)Regular price $0.00
Location: Digital On Demand
Past Dates: 2019/08, 2019/02, 2018/06
This class will cover all of the important steps that can make or break your customer experience:
Jennifer Colaco: joined Oriental Rug Cleaning in Dallas, Texas as office manager in 2010, becoming the fourth generation of her family to be involved in the flooring business. Prior to this, she worked in textile project management. Jennifer is Vice-President on the Association of Rug Care Specialist Board (ARCS), a Certified Rug Specialist, and Master Rug Cleaner.
A graduate of Texas A&M University, Jennifer and has spent the majority of her professional career interfacing with customers. Her focus on delivering excellent customer practices for her team led her to create and teach “Effective Communications for Rug Cleaners”, currently offered through ARCS.
2021/07 - State of the Union AddressRegular price $0.00
Date: July 22, 2021
The postponement of our annual convention doesn’t mean that you can’t have an update on what we’ve been up to! Join us live online Thursday, July 22nd at 5 PM CST for an overview on our financials, to meet the new board members, take a look at what we did during the pandemic and what we are working on for the remainder of 2021 and 2022.
You will be emailed the meeting login information closer to the date of the event.
2021/06 - Essential Rug Repair by Master Rug Cleaner (Denver, CO)Regular price $2,500.00
Date: June 14-16, 2021
Location: Denver, CO at Robert Mann Oriental Rugs
Instructor: Robert Mann
A three-day immersive course held at Robert Mann’s new, state of the art rug cleaning and repair facility is designed for those with an understanding of oriental rugs and their structure. Regardless of skill level, former students found this class to deliver far beyond their expectations. These essential and fundamental day-to-day skills can be sold readily to a broad base of retail and wholesale customers.
Included with $2500.00 tuition:
Class size limited
Application & Payment Forms
Learn more about this event on the Master Rug Cleaner website.
2021/04 - Intermediate In-Plant Rug Cleaning (Dallas, TX)Regular price $1,800.00
Date: April 28-30, 2021
Location: Oriental Rug Cleaning Co., Dallas, TX
IICRC Continuing Education: 12 credit hours
The class consists of three intensive eight-hour days taught primarily on the work floor of an operational wash plant. Topics covered will be cleaning chemistry, spotting, rug identification, learning to ‘read’ and identify rug construction, rug intake assessment, rug washing, drying theory, and finishing after wash. Hands-on portions of the class will demonstrate the practical application of all that theory on an active wash floor in real time. The hands on training will focus on wet cleaning; students will wash a lot of rugs and have the opportunity to try a range of techniques and observe the results. More than just an opportunity to work and learn on a high production wash floor, students will gain a broader understanding of the cleaning process and how it applies to their own businesses. Fee for the class includes lunch for the three days, handouts, and all teaching materials. A short test will be given at the end of the class session. You will need to bring wash boots.
Member Price: $975; Non-member Price: $1800.
The Tools of Rug Identification – Grouped in a linear and methodical progression, students learn how to read a rug’s construction to identify its origins. Material progresses from easily discernible traits to more nuanced variations using the most commonly encountered area rugs as teaching material. Students come away knowing the covered material as well as how to advance their skills outside of class.
Survey of hand-tufted, machine-made and specialty rugs
Hand-knotted Rugs – a brief history, nomenclature and introduction to structure, the tools of rug ID
Copies of Persian rugs
Overview of Cleaning Process
Review of the steps in a “best practice” rug cleaning as outlined in ARCS’ Industry Guide & Recommended Practice for Rug Cleaning
Pre-inspection and documentation, inventory control & prewash stabilization
About Rugs & Fibers
A review of the most commonly encountered rug fibers and construction techniques and what their implications are for the cleaning process.
About Soils & Cleaning
Review of the types of soils found in rugs: What are they? How do they accumulate?
Getting our hands dirty cleaning the host plants inventory. Topics will include:
How to generate a cleaning plan
How all the host’s “toys” work and how to scale the operation up and down to meet the demands of each student
What to do if a rug starts to go south
Discussion of drying theory and its effects on the cleaning process.
Evaluating results and discussing the next steps. Discussion, how clean is clean enough? Weighing risks vs rewards.
A survey of the non-wash processes that go into a rug cleaning
Recording and reporting results
A discussion of the techniques for removing common spots such as rust, paint, wax, etc.
How the products work and how they differ from spotters.
Risks and how to manage them
Discussion and demonstrations of common applications and techniques
Urine Stain removal
Floor Stripping of Dye
Dry stripping of Dye
Review Test - Don’t worry, it isn’t graded
Armen Dohanian: is a fourth generation rug cleaner. His family owns a 100 + year old rug cleaning and restoration business in Boston, Massachusetts. Involved in rug cleaning from an early age, Armen is currently vice-president of operations at the Oriental Rug Cleaning Company in Dallas, TX, a 103 year old, “full-service” rug cleaning and restoration company. Mr. Dohanian is an ARCS Certified Rug Specialist (CRS), a certified Master Rug Cleaner and a Woolsafe North America "Fiber Care Specialist" as well as a member of the International Society of Appraisers.
To be a member of ARCS, companies and individuals must be dedicated to the association's highest standards. Our members are experienced professionals committed to the highest levels of customer service, technical knowledge and business management in the rug cleaning industry.
Please browse our member directory to find the rug care specialist located closest to you.