Date: February 15-20, 2021 Location: Dallas, TX; Class and test given at Oriental Rug Cleaning Co. Instructor: Ellen Amirkhan IICRC Continuing Education: 12 credit hours
Member Price: $3,300 Single Day Audits: Member Price: $200/day; Nonmember Price: $550/day
The Certified Rug Specialist class is a four-day, advanced rug identification seminar. Aimed at those who are already competent in basic rug ID and looking to take the next step, this class arms students with the tools to improve and expand their readily apparent rug identification skills, as well as provide them with the skills to identify those rugs with may not be so obvious.
In addition to identifying the rugs' origins, the class covers the practical uses for that knowledge, such as common pre-existing conditions, cleaning considerations common to the rug type and conversational knowledge with helps to distinguish oneself in the marketplace.
While this class is the primer for the rug identification portion of the CRS exam, it is also of value to anyone looking to improve their rug knowledge or "shake the dust" off exiting rug ID skills. Class fee includes four lunches, handouts and a copy of A Comprehensive Guide to Oriental and Specialty Rug Cleaning, Which serves as the class manual. While there are currently no specific prerequisites for this course, students must be cleared by the ARCS education committee to ensure they have the adequate background knowledge to benefit from the material presented.
The CRS class is for students with a good foundation of experience in cleaning and rug identification, the ability to readily identify commonly encountered rugs and looking for a program to take their skills to the next level. Participants must be ARCS members in good standing. No specific prerequisites are required, but all applicants for the class are encouraged to speak with the head of the Educational Committee, Robert Mann, or the class instructor, Ellen Amirkhan, for final approval.
a) History of Oriental Rugs b) Dyes c) What is an Oriental Rug d) Four Categories of Oriental Rugs/Traditional Persian e) Where Oriental Rugs Get Their Names f) Construction g) Knots and Grading Systems h) End Finishes i) Side Finishes j) Chemical Wash k) Design Components h) Dating Rugs i) Components of Identification/Technical Analysis
Countries Producing Oriental Rugs a) Iran: Heriz, Sarouk, Kashan, Kerman, Mahal, Tabriz, Meshed, Joshagan, Serab, Bijar, silk rugs
TUESDAY a) Finish Persian rugs from Monday b) Six Persian single-wefted rugs: Hamadan, Malayer, Senneh, Bakhtiari, Karaja, Lillihan c) Tribal Rugs: Baluch, Turkoman, Bakhtiari, Afshar, Shiraz
WEDNESDAY Countries Producing Oriental Rugs, con’t a) Afghanistan b) China c) India d) Pakistan e) Romania f) Tibetan g) Turkish
THURSDAY Countries Producing Oriental Rugs, con’t (if necessary) Caucasian and Navajo Rugs Hands-On Technical Analysis—divide into groups Appraisals—Power Point
FRIDAY Review for written test Practice rug Identification in the plant with rugs not previously seen Mock Rug Identification test Questions, Answers, Problems
SATURDAY 9AM-12PM Written test Hands-On Identification Test
Ellen Amirkhan:Ellen Amirkhan is a graduate of Texas Woman's University with a Bachelor of Science degree and Southern Methodist University with a Master of Liberal Arts degree. She is President of Oriental Rug Cleaning Co., Inc., in Dallas, Texas, a business started by her grandfather in 1911 that specialized in cleaning, repairing, appraising, and selling oriental rugs.
A past president of the Association of Specialists in Cleaning and Restoration (ASCR) - now the Restoration Industry Association (RIA) - Ellen develops and teaches oriental rug schools for the International Society of Appraisers (ISA) and other recognized groups across the United States and England, and is a co-developer of the Master Rug Cleaner Program.
In addition, she consults and serves as an expert witness for the legal profession. Ellen holds the designations of Certified Appraiser of Oriental Rugs from the International Society of Appraisers (ISA) and the Oriental Rug Retailers of America (ORRA) and Certified Rug Specialist (CRS) from the Association of Rug Care Specialists (ARCS).
Ellen's awards include the RIA Dr. Steven Spivak Award for Outstanding Contributions to the Textile Industry, The ASCR Helen Bradley Distinguished Service Award and The North Texas Chapter of the International Society of Appraisers (NTISA) Ellen Amirkhan Distinguished Service Award.
Robert Mann:Robert owns and operates Robert Mann Rugs Inc. in Denver, Colorado. Established in 1978, RMR Inc. provides cleaning and repair services to retail and wholesale clients throughout the United States, as well as outsourced restorations services provided by its sister company, ATC, in Izmir , Turkey. Robert spent for over 25 years working as a technical consultant in modern rug productions in nearly all the major rug producing countries.
None for this event.
None for this event.
Ellen Amirkhan and Robert Mann are truly world class individuals who love this industry and are working hard to help others continue to grow their own passion for rugs.
Chuck Koshgarian, Koshgarian Rug Cleaning
Don't miss out on this course! It will only be available every other year, you don't want to spend the next 2 years wishing you would've jumped on board sooner!
Jordan King, Oriental Rug Cleaning of Indianapolis
2021/03 - Practical Dye Removal for the Rug Washer (Indianapolis, IN) Non-Member
Date:March 5-6, 2021 Location: Oriental Rug Cleaning of Indianapolis, Indianapolis, IN IICRC Continuing Education: 14 credit hours *Prerequisite Required:ARCS Intermediate In-Plant Rug Cleaning or instructor approved industry equivalent course
Ben Knause and Randy Hyde lead a two day intensive, hands-on dye correction class introduces chemicals and techniques used to remove dye run and dye stains commonly used in wash plants around the world. Participants get ample time to experience wash floor stripping, spot dye removal, and fringe color correction with reducing agents and oxidizers. As a bonus, attendees leave with a general formulation guide to the products used during the event and a list of various suppliers.
Ben Knause and Randy Hyde
Oriental Rug Cleaning of Indianapolis
Members can make own hotel reservations.
ARCS’s “Practical Dye Removal for the Rug Washer” course is a good primer on a complex subject. Ben did a great job explaining the principals and practical application of the most commonly encountered bleaches used in our industry. Those applications were then demonstrated at work in multiple real-world scenarios, not just “ideal” situations. Balancing risk versus reward, Mr. Knause walked students through an experienced professional’s thought process and approach to each problem. Participants were then given ample opportunity to practice with each product under the watch of an experienced cleaner, allowing them to get a better handle on the use of each type of product. This class will shorten the learning curve of anyone getting into color correction and is a must-attend course for any experienced cleaner who wants to know more about the subject. Armen Dohanian - Oriental Rug Cleaning Co.
Date: June 14-16, 2021 Location: Denver, CO at Robert Mann Oriental Rugs Instructor: Robert Mann
A three-day immersive course held at Robert Mann’s new, state of the art rug cleaning and repair facility is designed for those with an understanding of oriental rugs and their structure. Regardless of skill level, former students found this class to deliver far beyond their expectations. These essential and fundamental day-to-day skills can be sold readily to a broad base of retail and wholesale customers.
End sewing and securing—all commonly used techniques
Hand sewing of machine-made fringes
Selvage wrapping and repair
Correcting side curling
Closing cuts and tears
Velcro hanging systems
Dyeing with both synthetic and natural dyes to achieve colors you can’t buy off the shelf
Patching/Adhesive support patches
Re-spinning materials with a drop spindle to better match structure
Included with $2500.00 tuition:
Complete toolkit suitable to begin doing the work taught and a copy of Marla Mallett’s book Woven Structures: A Guide to Oriental and Textile Analysis”
Rug scrap to work on in class and take home with examples of all techniques taught
Comprehensive hand-outs with recommended books and supplier lists.
This class consists of two 2-hour sessions and will cover all of the important steps that can make or break your customer experience:
Learn about your company and what you offer
Common Pre-Inspection Conditions
Terminology: How to Convey Technical Explanations in Layman’s Terms
Help new customers navigate the rug cleaning process
How to Make Repeat Customers Continue to Feel Valued
THE IMPORTANCE OF DOCUMENTATION
Managing Customer Expectations
Dealing with Complaints
Proper Phone Etiquette
Proper In-Person Etiquette
Jennifer Colaco: joined Oriental Rug Cleaning in Dallas, Texas as office manager in 2010, becoming the fourth generation of her family to be involved in the flooring business. Prior to this, she worked in textile project management. Jennifer is Vice-President on the Association of Rug Care Specialist Board (ARCS), a Certified Rug Specialist, and Master Rug Cleaner.
A graduate of Texas A&M University, Jennifer and has spent the majority of her professional career interfacing with customers. Her focus on delivering excellent customer practices for her team led her to create and teach “Effective Communications for Rug Cleaners”, currently offered through ARCS.
“This was a great webinar… I'm so glad I made this investment… my husband, office staff and wash technician watched this with me, we all agree this was a great webinar” - Cathy Snyder
Introduction to Rug Care (On Demand) Non-Member
Location: Digital On Demand IICRC Continuing Education: 6 credit hours
The Intro to Rug Care course is an online class taught by fourth-generation cleaner Armen Dohanian of Oriental Rug Cleaning in Dallas, Texas. The class consists of four 80-minute sessions designed for new employees or those new to the rug cleaning industry. Some of the topics covered include the cleaning process, fibers and chemistry, rug construction and basic rug ID. Give your new employees a crash course in the rug cleaning process.
Member Price: $150; Nonmember Price: $225
Don't forget to fill out the registration form after checking out - you must complete the form in order to receive your credit hours!
Reviews the basic steps in a “best-practice” rug cleaning, why we do them and some of the most common prevailing methods in application today. While pros and cons of each method are discussed, editorial content is kept out.
Pre-cleaning Inspection – Why some consider it the most important step in rug cleaning and some of the most common conditions encountered in area rugs.
Dry soil removal – Why it’s important and ways to do it.
Washing – From dry cleaning methods to full saturation washing. Each method is discussed covering the why and how as well as the pros and cons.
Drying – Surveying the most common methods in use today
Finishing processes – Grooming, browning correction, color correction, etc.
Session Two – Fibers and Chemistry
Covers the basics of the most common fibers and chemicals encountered in area rug care. Topics are discussed generically, avoiding favoritism and bias.
Wool – Why it is the most common rug fiber. How we go from sheep to rug yarn.
Cotton – Production and application
Silk – It’s advantages, disadvantages and production
Bast Fibers – production and uses
Plastics – Nylon, Olefin, etc.
Rayon – production and it’s many other names
Soil – most common types, how they accumulate and implications for cleaning
Solvents – Polar and Non-polar, volatile and non-volatile and applications for cleaning
Detergents – what they are and how they work
The PH scale – What it is, why it’s important and the general PH of specific substances
Session Three – Rug ID – Tufted Rugs
A general discussion of tufted rugs and their specific cleaning needs and concerns is followed by a survey of the most common types of tufted rugs encountered, how to identify them and their specific cleaning needs and concerns.
Tufted rugs – What they are and how they differ from other area rugs
Tufted rugs made in China
Tufted rugs made in India
Session Four – Rug ID – Non-tufted rugs
Picks up where we left off. We start with Machine-made rugs and cover how to tell them from hand-made rugs. While hand-made rug ID is not discussed, students are introduced to the basics of where they are made, different construction techniques and the terminology used, building a foundation for future classes. We wrap up with a discussion of some of the most common specialty rugs you will encounter.
Wilton construction – both traditional and face-to-face variants
Axminster – both tradition and the Karastan® variants
Hand-made – piled and non-piled construction, terminology and how to tell them from machine-made rugs
Specialty rugs – Skins, Shags, craft rugs, etc.
Armen Dohanian: A fourth-generation rug cleaner, Armen's family owns a 100 + year old rug cleaning and restoration business in Boston, Massachusetts. Involved in rug cleaning from an early age, Armen is currently vice-president of operations at the Oriental Rug Cleaning Company in Dallas, TX, a 103 year old, “full-service” rug cleaning and restoration company. Mr. Dohanian is an ARCS Certified Rug Specialist (CRS), a certified Master Rug Cleaner and a Woolsafe North America "Fiber Care Specialist" as well as a member of the International Society of Appraisers.
Looking for a Rug Care Specialist?
To be a member of ARCS, companies and individuals must be dedicated to the association's highest standards. Our members are experienced professionals committed to the highest levels of customer service, technical knowledge and business management in the rug cleaning industry.
Please browse our member directory to find the rug care specialist located closest to you.