Location: Digital On Demand
Past Dates: 2019/08, 2019/02, 2018/06
This class will cover all of the important steps that can make or break your customer experience:
Jennifer Colaco: joined Oriental Rug Cleaning in Dallas, Texas as office manager in 2010, becoming the fourth generation of her family to be involved in the flooring business. Prior to this, she worked in textile project management. Jennifer is Vice-President on the Association of Rug Care Specialist Board (ARCS), a Certified Rug Specialist, and Master Rug Cleaner.
A graduate of Texas A&M University, Jennifer and has spent the majority of her professional career interfacing with customers. Her focus on delivering excellent customer practices for her team led her to create and teach “Effective Communications for Rug Cleaners”, currently offered through ARCS.
Introduction to Rug Care (On Demand)Regular price $250.00
Location: Digital On Demand
IICRC Continuing Education: 6 credit hours
Past Dates: 2019/12, 2019/09, 2019/02, 2018/09, 2018/06, 2017/10, 2017/05, 2016/08, 2016/02, 2015/08, 2015/02, 2014/10
ARCS's Introduction to Rug Care course is designed to increase student’s knowledge at a fraction of the cost of other formal education programs. Geared towards employees and those new to the industry, the Introduction to Rug Care course gives students the information they need to make informed cleaning decisions and speak confidently with customers about the cleaning process.
Not simply an online textbook, this is a virtual class in every sense of the word. A live teacher guides a small group of students through the curriculum, answering student’s questions as they arise. Divided into four sessions lasting 80 minutes each, the cleaning process, rug fibers, basic cleaning chemistry and basic rug ID are all presented in ways that everyone can understand. A review test is sent following each session which students may use to evaluate their understanding of the material presented.
Member Price: $150; Nonmember Price: $225
If you have any questions, please contact email@example.com.
The basic outline of the course is as follows:Session One – The Cleaning Process
Reviews the basic steps in a “best practice” rug cleaning, why we do them and some of the most common prevailing methods in application today. While pros and cons of each method are discussed, editorial content is kept out.
Covers the basics of the most common fibers and chemicals encountered in area rug care. Topics are discussed generically, avoiding favoritism and bias.Fibers
A general discussion of tufted rugs and their specific cleaning needs and concerns is followed by a survey of the most common types of tufted rugs encountered, how to identify them and their specific cleaning needs and concerns. We finish covering the most common specialty rugs a cleaner will encounter.
Picks up where we left off. We start with Machine-made rugs and cover how to tell them from handmade rugs. While handmade rug ID is not discussed, students are introduced to the basics of where they are made, different construction techniques and the terminology used, building a foundation for future classes.
About the instructor - Armen Dohanian: is a fourth generation rug cleaner. His family owns a 100 + year old rug cleaning and restoration business in Boston, Massachusetts. Involved in rug cleaning from an early age, Armen is currently vice-president of operations at the Oriental Rug Cleaning Company in Dallas, TX, a 103 year old, “full-service” rug cleaning and restoration company. Mr. Dohanian is an ARCS Certified Rug Specialist (CRS), a certified Master Rug Cleaner and a Woolsafe North America "Fiber Care Specialist" as well as a member of the International Society of Appraisers.
2022/11 - Rug-A-Palooza (Denver, CO)Regular price $1,250.00
25% off the second person, 50% off the third person
Location: Robert Mann Rugs in Denver, Colorado
Dates: November 3-5, 2022
IICRC Continuing Education: 14 credit hours
Hands On Demonstration Day:
Lunch, drinks and snacks are included each day!
Radisson Hotel Denver Central
4849 Bannock Street,
Denver, CO 80216
Room Rates: $94 + tax
WIFI and Breakfast Included
Two Queen Beds or One King Bed
Thursday, Nov. 3, 9:00AM
Theodore (Ted) Mast has studied Near Eastern rugs, rug weaving cultures, collecting, and scholarship since 1979, and earned a Ph.D. in Folklore and Folklife from the University of Pennsylvania. He has curated exhibitions, including Highstyle to Homestyle at the Woodmere Art Museum in conjunction with the Philadelphia 1996 International Conference on Oriental Carpets. He has lectured, taught, and published widely, has advised museums, collectors, producers, and dealers, and is a contributor to Hali magazine. His presentation, The Rugs We Inherited, The Rugs We Created, recounts the evolution of the decorative rug market during the last century and will focus on examples typical of what ARCS members are likely to encounter.
Around 1900 there was a bifurcation within the sphere of Oriental rugs. Producers and dealers responded to the lucrative American market with large decorative rugs by standardizing designs, colors, and sizes that sold best. Harsh synthetic dyes replaced natural dyes to reduce costs, and machine-spun yarns became standard. Parallel to this was a small, dedicated number of scholars, collectors, and enthusiasts who believed the best rugs had already been woven, and rug weaving was in rapid decline. By comparison, new rugs had little more status than machine-made rugs, and in time, with rising costs of labor and materials and diminishing sales, the new rug market was approaching extinction. Yet a few aficionados realized that in a few rustic villages, the weaving quality was intact, but the use of synthetic dyes made their rugs virtually unsaleable. A German educator, Harald Boehmer, lead research in the ‘70s to rediscover the art of natural dyeing, and with cooperation with faculty members from the University of Marmara and the Turkish Department of Forestry, the natural dyeing project ( DOBAG) was initiated in 1982. Although their efforts were largely academic and intended to benefit village weavers, it inspired George Jevremovic, a Philadelphia-based dealer - turned producer, to develop the most artistic rugs of the century, and by the late ‘80s, had influenced rug producers throughout the world.
ELLEN AMIRKHAN: ARMENIAN SECRETS AND WHY YOU DON’T NEED TO KNOW
Thursday, Nov. 3, 10:30AM
By the late 19th and early 20th century, many Armenian immigrants were engaged in rug sales, cleaning and repair, achieving near total domination of the oriental rug business. The making, selling and cleaning of oriental rugs was viewed as closely guarded secrets held by a few. Armenian rug cleaners invested tremendous amounts of time and money to learn their craft and naturally wanted to protects their interests. In order to understand this mindset, we have to understand where our forefathers came from and the unspeakable crimes against humanity that they witnessed and endured. Beyond the doom and gloom, growing up in an Armenian rug cleaning plant definitely had its eccentricities. You didn’t know any different so you thought it was normal. Learn to “keep your eye on the overhead”, the Armenian way.
ELLEN AMIRKHAN'S BIO
Since 1980, Ellen Amirkhan has served as president of Oriental Rug Cleaning Co. in Dallas, Texas, a business started by her grandfather in 1911 that specializes in cleaning, repairing, appraising and selling oriental rugs. A Past President of Association of Specialists in Cleaning and Restoration, Ellen holds the designations of Certified Rug Specialist and ISA CAPP. She is a co-developer of the Master Rug Cleaner Program, co-author of A Comprehensive Guide to Oriental and Specialty Rug Cleaning and the video series Unraveling the Riddle of Rug Identification, and serves as an expert witness for the legal profession.
Thursday, Nov. 3, 1:30PM
Paul Iskyan has been a Manhasset resident for 60 years. He attended St. Mary’s High School in Manhasset and went to Northeastern University in Boston MA on a full athletic scholarship to play ice hockey. At Northeastern Paul majored in Business Administration and graduated from Northeastern’s five year program in just four years. During his hockey playing days at Northeastern, his teams achieved two major accomplishments. In 1980 they were the first NU team to win the prestigious Beanpot Tournament, College hockey’s oldest and most coveted event. Then in 1982 the same NU team went to the NCAA final four and competed for the national championship in Division 1.
After graduating in 1982 Paul joined his family business and has worked for Rug Renovating (established in 1896) and is currently the President of the company. Rug Renovating is located in East Orange NJ and is the largest and one of most prestigious rug cleaning, repair and restoration organizations in the Country and employs 50 people. Paul has achieved the title of Certified Rug Specialist #55 as recognized by ARCS: Association of Rug Care Specialists.
In addition to running Rug Renovating, Paul also owns and operates a business that sells and installs window film as a certified 3M Prestige Dealer in the tristate area and employs 11 people. The name of the business is; TriState Sun Control Corp.
Finally, Paul is also involved in a startup company called; The Jox Company, which manufactures and sells Athletic and Medical core support compression shorts attached up a back-support belt. Paul and his partner currently hold 3 U.S. patents and international patents.
Paul lost his brother and seven friends in the 9/11/2001 attacks on the World Trade Center. Paul and a handful for friends started a very successful charity and named it Tuesday’s Children with the mission of helping the families who lost a parent on that fateful day. Paul has been an active board member, charity supporter and is the only remaining founder member on the Tuesday’s Children Board of Directors. Paul has worked with other non-profit organizations over the years but Tuesday’s Children holds a special place in his heart.
Paul is married to Pamela Iskyan for 34 years and they have two wonderful and successful children, Jacklyn and Samantha. When not working Paul enjoys playing ice hockey, golf, working out and spending time with friends and family.
MICHAEL CHRISTIE: THE RUGGIST
Thursday, Nov. 3, 3:00PM
Michael Christie is an internationally recognized hand-knotted rug and carpet aficionado, conceptualist, and commentator. A respected stalwart advocate of hand-knotted rugs and carpets, his stern and discerning critiques reflect adherence to quality, craftsmanship, and holistic sustainability as the foundation of a vibrant and prosperous carpet trade. Known widely as ‘The Ruggist’ his writings appear on his own website and social media channels, and in the past have appeared in COVER and HALI Magazines, ECS Nepal, Nepal Carpet Magazine, as well as Rug Insider Magazine; he likewise served as Editor of the latter from 2017 until 2020. Since 2018 he has served as the Brand Ambassador of Handmade Nepalese Carpets for the Nepal Carpet Manufacturer's and Exporter’s Association (NCMEA) and his ongoing fieldwork in the country of Nepal continues to foster both this work and a forward-looking perspective on adapting carpentry to the needs of this era and the future. Christie is also a novice weaver who has researched, designed and built his own upright looms, teaching himself the craft of carpentry in order to better understand the nature of weaving and the role individuals play in the commerce of luxury handicrafts.
Friday, Nov. 4, 8:30AM
1977 founded and operated a successful professional residential and commercial carpet & furniture cleaning service, water damage restoration company, and an in-plant rug washing business before selling them all 3-1/2 years ago. Operated all 42 years in Ann Arbor Michigan.
Additionally, during that era, I co-founded Centrum Force in 2007, followed by Centrum Force Fabrication in 2012. This allowed for building our own equipment in-house that year. We thus became a verticle company that designs, builds, and sells our own machines. Next, bought the MOR Time Saving Equipment in the summer of 2012. Since, have been servicing, supplying parts, refurbishing older machines, and producing new machines. MOR now celebrates 73 years of existence.
Since 2019, I have been the sole owner of all the Centrum companies and MOR Time Saving Equipment located in Michigan. I continue to teach and consult.
2022/11 - Rug Finishing Class (Denver, CO)Regular price $650.00
Date: November 2, 2022
Non-Member Price: $650.00
Instructor: Andrija Malbasa
IICRC Continuing Education: 7 credit hours
Rugs right out of the dry room are not ready for delivery. This one-day hands-on course will teach you to evaluate a rug’s condition and assess what finishing procedures will make it look its best! Topics covered: Stain removal, Dry soil removal, Stretching and blocking, Grooming pile surfaces, Shearing, Fringe treatment, and Topical color-run treatments Sign up today! Class is capped at 25 people!
2022/09 Discover Rug Cleaning (San Antonio, TX)Regular price $250.00
Date: September 24, 2022
Location: Aladdin Cleaning & Restoration, San Antonio, TX
IICRC Continuing Education: 7 credit hours
Pricing: Member Price: $250; Non-member Price: $250
All skill levels welcome! Come spend the day learning how rugs can be washed. The class is entirely hands-on and we’ll explore techniques from the most basic procedures to some advanced spotting and color run removal. ARCS one-day wash class covers all aspects of cleaning rugs. Various sizes, fiber contents, concerns, and cleaning processes are demonstrated at Bob Spalten’s wash facility in San Antonio, TX. This hands-on cleaning course is intended to facilitate learning by doing. Cleaning techniques are demonstrated for those just starting out as well as those who have some automated equipment. The goal for both veteran and new rug washers is to increase your knowledge and expertise in the art of cleaning rugs. No prior knowledge of rug cleaning is necessary.
We anticipate this class being a heavy hands-on cleaning course and they should come prepared to wash on the wash floor. You should bring attire appropriate to get wet and should bring your own Wash boots to the class.
No prior knowledge of rug cleaning is necessary.
Our cleaning specialists are experts on the many different origins and types of rugs available and understand that each rug is different and requires special care. In fact, Meg, our VP, and Damon, our Operations Manager are graduates of the Master Rug Cleaner program. Additionally, Bob Spalten the president of Aladdin and Damon Fortenberry, are the only certified rug specialist (CRS) accredited from the Association of Rug Care Specialists in the San Antonio area. Less than 80 people worldwide have completed the rigorous training needed to achieve this distinction.
To be a member of ARCS, companies and individuals must be dedicated to the association's highest standards. Our members are experienced professionals committed to the highest levels of customer service, technical knowledge and business management in the rug cleaning industry.
Please browse our member directory to find the rug care specialist located closest to you.