Date: April 27-28, 2012
Location: Robert Mann's in Denver, CO
Effective Communication for Rug Cleaners Course (On Demand)
Regular price $0.00Location: Digital On Demand
Past Dates: 2019/08, 2019/02, 2018/06
This class will cover all of the important steps that can make or break your customer experience:
Jennifer Colaco: joined Oriental Rug Cleaning in Dallas, Texas as office manager in 2010, becoming the fourth generation of her family to be involved in the flooring business. Prior to this, she worked in textile project management. Jennifer is Vice-President on the Association of Rug Care Specialist Board (ARCS), a Certified Rug Specialist, and Master Rug Cleaner.
A graduate of Texas A&M University, Jennifer and has spent the majority of her professional career interfacing with customers. Her focus on delivering excellent customer practices for her team led her to create and teach “Effective Communications for Rug Cleaners”, currently offered through ARCS.
2023/11 - Small Group Travel: Santa Fe
Regular price $900.00Date: November 1, 2, 3, and 4, 2023
Location: Santa Fe, NM
Join ARCS on a small group trip like no other as we head to Santa Fe, New Mexico. We’re receiving incredible access to galleries, private collections, and museums. We’ll dive head first into the big world of Southwest textiles, visiting with the people who collect them and the people who take care of them.
Wednesday, November 1, 2023: Arrive by late afternoon so that you can enjoy the welcome dinner! It will be a great way to start the trip and visit with your fellow travelers.
Thursday, November 2 & November 3rd: We have two days full of museum and gallery visits including the School for Advanced Research and the Museums of New Mexico. We have an incredible local guide who will be walking us through our visits. And of course, we have great lunches lined up at couple of the local’s favorite restaurants. Northern New Mexico cooking is a distinct regional style and quite delicious!
The event officially ends after our last gallery visit on Friday afternoon, but feel free to stay and make it a long weekend. This is an incredible place and fall in the high desert mesa country is a special time. Red rock against crystal clear blue skies. Santa Fe is also an amazing shopping town; art, fashion, craft, antiques. It’s surprising what you can see in such a small space!
We look forward to seeing you there!
Additional Information:
2023/10 Discover Rug Cleaning (Olathe, KS)
Regular price $250.00Date: October 21, 2023
Location: Kansas City Rug Cleaning and Repair
Instructor: Jordan King
IICRC Continuing Education: 7 credit hours
Pricing: Member Price: $250; Non-member Price: $250
Kansas City Rug Cleaning and Repair is a medium-sized washing operation that began professionally cleaning rugs in 2014. Get up and close and personal with using a tumble duster, centrifuge, electric hanging tower & hands-on washing on the wash floor. See what cleaning rugs in a medium-sized rug cleaning business really looks like! Lunch, drinks and snacks are included!
2023/09 Discover Rug Cleaning (Rochester, NY)
Regular price $250.00Date: September 30, 2023
Location: Pinnacle Eco Clean, Inc. Rochester, NY
Instructor: Kyle Kluth
IICRC Continuing Education: 7 credit hours
Pricing: Member Price: $250; Non-member Price: $250
At their 3,000 square foot rug washing facility located just outside of Rochester, New York, the technicians at Pinnacle Eco Clean have been successfully cleaning all sorts of textiles from around the world! Pinnacle utilizes many of the highest quality machines and devices to assist in their rug washing process, along with specially selected chemistry to deliver the best results possible in an eco-friendly manner. Their background in the cleaning industry with cleaning carpets, upholstery, and all types of hard surface flooring gave them a competitive and technological edge when they decided to take on rug washing. In the business for over 40 years, their education and insight is unmatched in their area. From rug check-in to dusting, washing to putting the final finishing touches on their clients’ rugs, each technician takes pride in what they do, making sure that the finished result is the best it could possibly be. Lunch, drinks and snacks are included!
2023/09 - The Experience Convention (Las Vegas, NV)
Regular price $0.00Date: September 6, 7, and 8, 2023
Location: Las Vegas, NV
ARCS, The Association of Rug Care Specialists, is offering all Experience participants a chance to visit with some of the most experienced and skilled rug washers in the country. Stop by our booth for the rug quiz and chances to win some amazing prizes!
Come visit us at our booth #214!
Click here to register for The Experience online now
- DAY 1: Wednesday, September 6th - 2:00 - 6:00 pm
- DAY 2: Thursday, September 7th - 2:30 - 6:30 pm
- DAY 3: Friday, September 8th - 12:00 - 3:00 pm
Information to come.
To be a member of ARCS, companies and individuals must be dedicated to the association's highest standards. Our members are experienced professionals committed to the highest levels of customer service, technical knowledge and business management in the rug cleaning industry.
Please browse our member directory to find the rug care specialist located closest to you.