2017/01 - ARCS Annual Skills Day (Las Vegas, NV)

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ICE EXPO

January 26th – 27th, 2017
Southpoint Hotel, Casino and Spa, Las Vegas, NV
Technical Skills Day
January 25th, 2017
Southpoint Hotel, Casino and Spa, Las Vegas, NV

TECHNICAL SKILLS DAY, January 25th, Redwood Room

THE DAY BEFORE ICE FORMALLY OPENS 
ARCS Annual Skills Day @ the ICE EXPO in VEGAS (10am-3pm)
FOUR ‘HANDS ON’ CLASSES, DEMONSTRATIONS, DISCUSSION, LUNCH, BEER, RAFFLE, & PRIZES

Member Price: FREE; Non-member Price: $50.

Come spend the day with fellow rug washers and restorers. Eat lunch, have a beer, talk shop, maybe take a class. All are welcome. Limited spaces are available for the individual classes being offered. Be sure to sign up early to guarantee your spot. The demonstrations are open for all who attend

ICE EXPO, January 26th:
4pm – 5pm, Redwood Room 

ICE EXPO, January 27th:
11:45‐12:45, Main Stage

CLASSES OFFERED:
These classes are hands on and designed to send you home with a valuable skill you can offer your customers. Entirely hands on you will receive training in basic rug repair techniques useful in any wash plant.
  • 10am & 1pm - Re-fringe & Velcro with Jill Schuller, Lead Restorer at Robert Mann Rugs and Instructor for MRC’s Repair Class Series. Learn to sew on Velcro hanging systems. Class is hands on – you will be doing the sewing. Each student will take home a piece of rug suitable to use as a sales tool with your customers when offering Velcro or hand sewn fringe. Limited to five students per class.
  • 11am & 2pm - Sewing Ends & Sides with Jill Schuller, Lead Restorer at Robert Mann Rugs and Instructor for MRC’s Repair Class Series. Learn various techniques for hand done end securing and selvage wrapping. The class is hands on and students will be doing the work. Limited to five students per class.
DEMONSTRATIONS:
Demonstrations are open to all registered attendees. We expect dialogue and an opportunity to learn new skills, or refine the ones you already have.
  • 10:00am & 1:00pm – Rug Identification with Robert Mann, Owner of Robert Mann Rugs in Denver, CO. This is a hands on discussion of rug identification that looks at rug identification from a structure standpoint. 
  • 11am & 2pm – Making fringes look good after the wash. Customers look at fringes to determine the ‘quality’ of your wash skills. You need them to look their best. This demonstration will cover a simple technique for stripping dye stained fringe, the grooming - combing & trimming – of  fringe to make it look it’s best. Andrija Malabasa, Manager and Quality Control at Robert Mann Rugs.
  • 12:00pm – 1:00pm - Rug Intake Skills. There is nothing more important than doing a proper job examining a rug before you clean it. Rug intake is an art and it takes practice and time to develop your skills. Armen Dohanian, a third generation rug cleaner, will share his skills and experience with you.
  • 2pm - Rug Shearing demonstrations with an NC Shearing Machine Oster Clippers. Sprouts, light fade, shaggy surfaces; no problem. Shearing is an important skill and one you will use every day in a rug wash plant. Come and learn.  Robert Mann and Randy Hyde owner of Rennaisance Rug Cleaning & President of ARCS
12pm - 1:00pm - LUNCH WILL BE SERVED; SANDWICHES, BEER, SOFT DRINKS
ICE EXPO January 26‐27th, 2017

VISIT OUR BOOTH at the ICE EXPO!!! 
Try your hand at rug I.D. with President Randy Hyde!
Rug Re-weaving Demonstrations! 
GAMES, RAFFLES, PRIZES AND BEER!!

ARCS WILL ALSO BE OFFERING THREE PROGRAMS AS PART OF THE
REGULARLY SCHEDULED ICE EVENTS!
These talks are open to all registered ICE attendees.
Please join us for some very interesting discussions about rugs and rug washing.

ICE EXPO, January 26th:

2:30pm – 3:30 pm  Redwood Room
Talk: How Hand Woven Rugs Are Made, Robert Mann
How often does a client ask you a technical question about how rugs are made?  Can they really be washed? Are they all woven by children? Where do they come from? 

In this slide presentation and talk Robert will chart the path from sheep to the loom, and to your clients home. We will review the preparation of materials, dying, weaving, wash and finishing, and some some thoughts on distribution and costs. Come learn the answers to a few of the most common questions your clients will ask you. We will view about 30 minutes of slides and leave the rest of the program time for your questions and discussion.

Speaker: Robert Mann; Robert owns and operates Robert Mann Rugs Inc. in Denver, Colorado. Established in 1978, RMR Inc. provides cleaning and repair services to retail and wholesale clients throughout the United States, as well as outsourced restorations services provided by it’s sister company, ATC, in Izmir , Turkey. Robert spent for over 25 years working as a technical consultant in modern rug productions in nearly all the major rug producing countries. 
‘How Do You Market Your Service? How Well Has it Worked?
We could all use just a little more business, but how do we get it?  We all wonder about our marketing plans. Are they working? Does the next guy’s plan look better? Can we do better? Come for a panel discussion with with people who struggle with these questions every day. Let’s find out what they think has worked – or not worked – for them. Lively discussion is guaranteed.

Panel Speakers: 
Lisa Wagner; Co‐owner of K. Blatchford's San Diego Rug Cleaning & Repair in California. They are nationally recognized specialists in the care of antique and contemporary Oriental and Persian rugs. Lisa is the rug care columnist for Cleanfax Magazine and the founder of the Textile Pro Program, an advanced hands‐on training program for rug and fine fabric care.

Lisa has been providing on‐line and in‐person rug care training for two decades, and in 2006 she was chosen as the Cleaning Industry Person of the Year for her industry educational contributions. Her blog RugChick.com is the most visited and referenced rug care educational site on the web.

Shane Hobbs; IICRC Certified, Shane Hobbs is the founder and CEO of Dalworth Rug Cleaning, an area and oriental rug cleaning company in Dallas Fort Worth. Dalworth Rug Cleaning is run with an intense focus on customer service, innovation, quality and integrity. The business is a household name in the DFW metroplex. In fact, Shane’s hard work and ability to lead by example have a huge effect on his team. Together, they have earned numerous industry accolades and awards, as well as respect from competitors and customers alike.

Joe Gabel; Owner of Serafian’s in Albuquerque, NM. Joe has run and managed businesses since he was 19. A native of Albuquerque, Joe spent 20 years as an investment management consulting to institutional clients. His love of Oriental rugs led to the purchase of Serafian's Oriental Rugs in Albuquerque in 1997. He built and operates the largest rug washing plant in the Southwest. Joe has served on the ARCS Board for several years, most recently as Vice President. 

Robert Mann; Robert owns and operates Robert Mann Rugs Inc. in Denver, Colorado. Established in 1978, RMR Inc. provides cleaning and repair services to retail and wholesale clients throughout the United States, as well as outsourced restorations services provided by it’s sister company, ATC, in Izmir , Turkey. Robert spent for over 25 years working as a technical consultant in modern rug productions in nearly all the major rug producing countries.

Adam Dohanian from BonTon Rugs in Boston, MA.; Adam Dohanian from Bon Ton Rug in Boston is a fourth generation cleaner and Certified Rug Specialist.  He is involved with managing all aspects of the business and strives to maintain the high standards his family has established.   He is currently serving on the ARCS board of directors.

ARCS’ Members Speakers:  
Randy Hyde; Owner of Renaissance Rug Cleaning, Inc. established 1999 in Portland, Oregon. He started in the rug business with Atiyeh Brothers in the late 1980’s. In 1996 Randy accepted a job with rug dealer, author and tribal rug expert James Opie in part to manage the wash plant but also to sell rugs. Randy purchased the cleaning end of the business in 1999 and changed the name to “Renaissance Rug Cleaning”.  Today Renaissance provides cleaning and service to most of Portland’s dealers and collectors.

Scott Ring; Rug operations manager at Woodards in St. Louis, MO.  Scott started in the rug cleaning business in the late 1980’s workin In the plant at Woodard’s.  After becoming proficient in cleaning and repairing rugs, he pursued another opportunity in 1996 to go to work in the retail industry selling rugs.  Scott worked his way up to showroom manager and helped grow the retail business from 1.3 million to 3 million.  After selling and importing for 13 years, the absentee owner closed his store and changed his focus.  This brought Mr. Ring back to Woodards in 2013 where he is currently Rug Operations Manager.  Master Rug Cleaner Certified, attended repair classes with Robert Mann.   

Shane Hobbs; IICRC Certified, Shane Hobbs is the founder and CEO of Dalworth Rug Cleaning, an area and oriental rug cleaning company in Dallas Fort Worth. Dalworth Rug Cleaning is run with an intense focus on customer service, innovation, quality and integrity. The business is a household name in the DFW metroplex. In fact, Shane’s hard work and ability to lead by example have a huge effect on his team. Together, they have earned numerous industry accolades and awards, as well as respect from competitors and customers alike.

Brian Benzal from Serafians in Albuquerque, NM. Wash Supervisor, Co‐Manager
Brian has a degree in applied mathematics from the University of New Mexico. He manages the rug washing plant at Serafian's Oriental Rugs. Brian has specialized training in rug repair, wool dyeing, color repair, and has earned the Master Rug Cleaner (MRC), and Certified Rug Specialist (CRS) designations. He is a member of ARCS and serves on the ARCS Education Committee.
‘A Virtual Tour of ARCS Member Wash Plants’
Come listen to four different ARCS members present quick overviews of each of their wash plants followed by a panel Q&A with the audience. Not all wash plants  are the same. You may be surprised by the diversity in both size and process. Thinking of building your own plant or improving one you already operate?  You won’t want to miss this opportunity to talk to an experienced group of rug washers about the choices they made in establishing their operations.

Southpoint Hotel, Casino and Spa, Las Vegas, NV