2ND QUARTER NEWSLETTER

2018 Seattle Convention Re-Cap ARCS Annual Convention was held this past April in Seattle, WA. From the beautiful scenery, numerous tourist destinations, delicious food and time spent catching up with old friends, we somehow managed to squeeze in some great educational opportunities and rug talk! We introduced a new class of CRS Graduates: Andrija Malbasa of Robert Mann, Brennan Boggs of Atiyeh Bros., Jennifer Colaco of Oriental Rug Cleaning Co., Jordan King of Oriental Rug Cleaning of Indianapolis, Robert Pettyjohn of PettyJohn's Cleaning & Restoration, congratulations to everyone on this great achievement & new designation! 

We can't thank Emmanuel's & DA Burns for the fabulous tours & hospitality! It takes a lot of courage to open up your doors and let a bunch of rug cleaners loose! This happens to be one of my favorite things about being a part of ARCS. Since 2010 the Annual Convention has traveled the country to a variety of different rug plants, big and small. Our industry is unique, as are the problems we see day to day, from rug tags to rug dusters to customer service for rug owners, there is always an opportunity to learn something new at each rug plant. We hope to see everyone in 2019! -Meg

Each quarter, we highlight new members in the Newsletter. We spoke with the owners of The Specialists, Jocelyn and James McNeil and here is what they had to say: Jocelyn and James McNeil have been in business for 15 years. They  have a 2 year old and 10 month old.

"We both are busy parents! Joycelyn and I met in college in 2003. On our first date we talked about the reasons we were attending and found a mutual desire to start a cleaning company. We hit it off right away and within a few weeks, The Specialists was created with our business license and first client! We have built upon that first job as carpet cleaners every day since."

"Over ten years later, we are still the owners of The Specialists, one of the only natural cleaning companies in the greater Sacramento area. The Specialists All Natural Carpet Cleaning Services use the method recommended by carpet manufacturers. Additionally, our green cleaning ideals and natural carpet cleaners set us apart. Customers rave about our care and attention to detail, which makes us the trusted source of cleaning in Greater Sacramento."

"We continue our education and travel to learn about the latest technologies, new techniques and processes to benefit your home and business with the best carpet and upholstery cleaning. We do not sub-contract our work and are in constant contact with our office staff to handle each of your needs as they arise. We both truly care about establishing a relationship with you and meeting all your cleaning needs", James concludes.

We'd like to thank James for jumping all into his ARCS Membership! Not only did he attend the Intermediate Course in Indianapolis this past February, he also made it out to the Annual Conference in Seattle! We have really enjoyed getting to know more about James and his business! The intention of this feature is to help members get to know new members, their family and their business better. To have your business highlighted in the next available newsletter, please email your inquiry to: meg@aladdincleans.com and office@rugcarespecialist.org.