Date: April 19 to April 21, 2023
Location: Dallas, TX
Price: Non-Member $950; One Day Guest Pass $350; Optional Saturday Tour-TBA
IICRC Continuing Education: 14 credit hours
If you have any questions, please contact firstname.lastname@example.org.
- Wednesday, April 19, 2023
- Welcome Happy Hour: Lobby Lounge (cash bar)
- Dinner on your own
- Thursday, April 20, 2023
- Annual ARCS Meeting - Overview of the last year of events, classes, how we are doing financially, thank you to our board members leaving, and the introduction of our new board members and officers.
- Capital Improvements Panel – Both big and small changes around your wash plant can impact your processes, your finished product and your team. This panel discusses some of the changes made to their facilities including an overview of each project, the cost (both expected and unexpected), the highs, the lows and was it worth it!
- The Power of Your People – The people answering your phones are either instilling confidence or deterring your customers. How do you convert a lead to a sale? How do you turn a price inquiry into a scheduled pick-up? This talk will cover the importance of the people on your front lines and how they impact your bottom line.
- Tangible Marketing - Modern marketing can be incredibly overwhelming. EJ from Oriental Rug Cleaning of Indianapolis will help simplify this new age of marketing and offer tangible marketing with social media, short videos, text messaging and more to gain leads, stay relevant and in the customers mind.
- Ownership & Transitions – Owning and running a rug cleaning plant are not for the faint of heart. Join us as James Kruse talks about the process of buying DA Burns (Seattle, WA) and what has surprised him along the way.
- Roundtable Discussion – Get together in small groups with your fellow rug cleaners to discuss a range of relevant topics. We will then join back as a big group and discuss our most interesting finds.
- And more…!
- Dinner on your own
- Friday, April 21, 2023
- Dalworth Rug Cleaning
- Stanley Steemer - TBD
- Oriental Rug Cleaning Co.
- Saturday, April 22, 2023
- Tour (optional)
- Dalworth Rug Cleaning is a family owned and operated Oriental and specialty area rug cleaning company based in Euless, TX. Since 1976, they have been providing a variety of high-quality cleaning services, water and fire damage restoration services and home energy services to commercial and residential property owners in the Dallas-Fort Worth and North Texas area.
- Stanley Steemer Dallas - For over 75 years, Stanley Steemer has served homes and businesses across the country—trusted by generations to professionally clean carpet, upholstery, air ducts, and more. Since our first rug cleaning facility opened in 2015, our technicians have been providing specialized care for area rugs, utilizing state-of-the-art equipment to deliver the most comprehensive clean a rug can receive. Today, Stanley Steemer operates area rug cleaning facilities in major markets nationwide, including branch locations in New York, Chicago, Phoenix, Dallas, Tampa, and our headquarters in Columbus, Ohio. We also operate franchise locations in San Diego, Charlotte, Orlando, Grand Rapids, and Kalamazoo.
- Oriental Rug Cleaning Co. – Since 1911, three generations of the Amirkhan family have served customers from Dallas and across the country. Our customers trust their oriental, area and specialty rugs to Oriental Rug Cleaning Co. for expert cleaning, repair services and customer care.